Services
Pricing Project for Term Deposits
Business Problem:
Increasing the number of new and rolling term deposit accounts with minimum cost
Solution:
- MyDROIT calculated each customer’s price sensitivity score
- Interest rate quota was distributed along scores
Results
- The number of rolling term deposit accounts increased by 23%
- The number of new term deposit accounts increased by 16%
- Cost for new or rolling term deposit accounts decreased by 27%
Credit Application Scorecards
Business Problem:
Decreasing the non-performing-loan rate of retail customers for a large Turkish bank
Solution:
- Application Scorecards were built with automated documentations compatible with Basel II requirements without human interaction
Results
- Non-performing-loan rate decreased by 38%
- Credit volume increased by 58%
ATM Predictive Maintenance Project
Business Problem:
Increasing maintenance service levels of ATMs for a large Turkish bank
Solution:
- Based on the data gathered from the ATM sensors and log files, machine failure prediction models were built.
Results
- ATM service quality increased by 65%
Churn Project for a Telco Company
Business Problem:
Decreasing the customer churn rates of a telco company
Solution:
- MyDROIT calculated each customer’s churn score
- New churn offer packages were offered for customers with high churn scores
Results
- The churn rate decreased by 34%
E-mail Marketing Project
Business Problem:
Increasing the e-mail open rates in one of Turkey’s leading group with effect on sales performance
Solution:
- E-mail recommendation models with personalized content were built
Results
- E-mail marketing response rate increased by 45% with more opens, clicks and opt-outs
ATM Demand Forecasting
Business Problem:
Forecasting the cash need for each ATM of a large Turkish bank
Solution:
- MyDROIT built cash demand forecast models for each ATM
- Forecasts are automatically updated every week
Results
- Redundant inventory of ATMs decreased by 46%
- Cash shortage of ATMs decreased by 26%
Data Quality Solution
Business Problem:
Need for an automated system for data quality controls for increasing number of databases in a telco company
Solution: Intelligent Data Quality
- A machine learning based, self-learning solution to data quality problem was implemented
Results
- Human resource need for data quality controls decreased from 750 man-hour to 3 clicks
- Speed of the corrupt data detection decreased from 7 days to 2.5 minutes
- Data size controlled increased from 1 GB to 8 TB
- Corrupt data detection rate increased from almost 0% to 99%
- Installation & Deployment time decreased by 10 times
- Finance Analytics
-
Pricing Project for Term Deposits
Business Problem:
Increasing the number of new and rolling term deposit accounts with minimum cost
Solution:
- MyDROIT calculated each customer’s price sensitivity score
- Interest rate quota was distributed along scores
Results
- The number of rolling term deposit accounts increased by 23%
- The number of new term deposit accounts increased by 16%
- Cost for new or rolling term deposit accounts decreased by 27%
- Risk Analytics
-
Credit Application Scorecards
Business Problem:
Decreasing the non-performing-loan rate of retail customers for a large Turkish bank
Solution:
- Application Scorecards were built with automated documentations compatible with Basel II requirements without human interaction
Results
- Non-performing-loan rate decreased by 38%
- Credit volume increased by 58%
- IOT Analytics
-
ATM Predictive Maintenance Project
Business Problem:
Increasing maintenance service levels of ATMs for a large Turkish bank
Solution:
- Based on the data gathered from the ATM sensors and log files, machine failure prediction models were built.
Results
- ATM service quality increased by 65%
- Marketing Analytics
-
Churn Project for a Telco Company
Business Problem:
Decreasing the customer churn rates of a telco company
Solution:
- MyDROIT calculated each customer’s churn score
- New churn offer packages were offered for customers with high churn scores
Results
- The churn rate decreased by 34%
- Digital Analytics
-
E-mail Marketing Project
Business Problem:
Increasing the e-mail open rates in one of Turkey’s leading group with effect on sales performance
Solution:
- E-mail recommendation models with personalized content were built
Results
- E-mail marketing response rate increased by 45% with more opens, clicks and opt-outs
- Operational Analytics
-
ATM Demand Forecasting
Business Problem:
Forecasting the cash need for each ATM of a large Turkish bank
Solution:
- MyDROIT built cash demand forecast models for each ATM
- Forecasts are automatically updated every week
Results
- Redundant inventory of ATMs decreased by 46%
- Cash shortage of ATMs decreased by 26%
- Data Quality
-
Data Quality Solution
Business Problem:
Need for an automated system for data quality controls for increasing number of databases in a telco company
Solution: Intelligent Data Quality
- A machine learning based, self-learning solution to data quality problem was implemented
Results
- Human resource need for data quality controls decreased from 750 man-hour to 3 clicks
- Speed of the corrupt data detection decreased from 7 days to 2.5 minutes
- Data size controlled increased from 1 GB to 8 TB
- Corrupt data detection rate increased from almost 0% to 99%
- Installation & Deployment time decreased by 10 times